Terms & Conditions

Luméa Terms of Service 

Last updated: Dec 15, 2025

 

Overview

Welcome to Luméa (“we,” “us,” or “our”). Our store is technically supported and hosted on Shopify to provide you with our online shopping services (the “Service”).

By accessing, browsing, creating an account, or placing an order, you agree to be bound by these Terms of Service (the “Terms”) and our policies, including:

If you do not agree, please do not use the Service.

 

 

1. Eligibility & Accounts

You must have legal capacity to use the Service. If you are a minor, you may use the Service only with a parent/guardian’s consent and supervision. You are responsible for maintaining the confidentiality of your account credentials.

 

2. Product Information

We strive to display products accurately, but colors and appearance may vary by device. Product information may be updated from time to time.

 

3. Orders, Acceptance & Cancellation

Placing an order constitutes an offer to purchase. An order is not accepted until payment is processed and we confirm acceptance. We may refuse, cancel, or limit orders for reasonable reasons (e.g., inventory, risk control, suspected fraud, payment issues).

 

4. Pricing, Fees & Payment

Prices are shown at checkout. Taxes, shipping charges, duties, and import fees (if any) may apply depending on your location and customs rules unless clearly stated otherwise. You represent that your payment information is authorized and lawful.

 

5. Shipping & Delivery

Delivery times are estimates and may be affected by carriers, customs, or events beyond our control. Please refer to our Shipping Policy for details.

 

6. Returns & Refunds

All return/refund matters are governed by our Refund & Returns Policy.

If there is any inconsistency between these Terms and the Refund & Returns Policy regarding returns/refunds, the Refund & Returns Policy will prevail.

 

7. Intellectual Property

All trademarks, logos, content, and designs on the Service (excluding third-party licensed content) are owned by Luméa or respective rights holders and may not be used without prior written consent.

 

8. Third-Party Tools & Links

The Service may include third-party tools or links. Your use of any third-party services is subject to their terms, and we are not responsible for them.

 

9. Relationship with Shopify (Must Keep)

Our store is supported by Shopify, which enables us to provide the Service to you. However, any sales and purchases you make in our store are made directly with Luméa. You acknowledge and agree that Shopify is not responsible for any aspect of sales between you and Luméa, including any injuries, damages, or losses resulting from products or services purchased. You expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Luméa.

 

10. Disclaimers & Limitation of Liability

To the maximum extent permitted by law, the Service and products are provided “as is” and “as available.” We do not guarantee uninterrupted or error-free operation. To the maximum extent permitted by law, we are not liable for any indirect, incidental, special, or consequential damages.

 

11. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Republic of China (Taiwan).

Any dispute arising out of or in connection with the Service shall be subject to the exclusive jurisdiction of the Taipei District Court as the court of first instance.

 

12. Changes to Terms

We may update these Terms from time to time. Continued use of the Service after updates constitutes acceptance.

 

13. Contact

Email: info@luméa.co

Brand: Luméa / Luméa.co